Windows credentials jump desktop9/9/2023 ![]() ![]() You can reset the machine back to factory settings by following the steps in Reset or reinstall Windows.įor a local account on Windows 10, version 1803 or later, follow the instructions in Reset your Windows local account password.įor help with your PIN, see Reset your PIN when you aren't signed in to Windows. For a domain account you need help from your system administrator.įor a local account on Windows 10, prior to version 1803, unfortunately there's no way to recover a lost password. ![]() If you only see the Password icon, you have either a domain (work or school) account or a local account. Go to the reset password page and follow the instructions. If you see the Microsoft account icon, you're using a Microsoft account. Choose the step below based on the type of account you have.įor a Microsoft account, you can reset your password. After the restart, open up Jump Desktop again and click File -> Sign in. In the top right hand corner, search for Jump Desktop Auth Tokens. I also set my computer to allow remote access. On my computer (the one I'm trying to connect to) I used PortForward Network Utilities to set up a static IP and set up my router to forward ports for Remote Desktop. If that doesn't work, try these steps to find out what kind of account you have.įrom the sign-in screen, select Sign-in options. On the left hand corner, in the Keychains section, click Login. Login credentials for Remote Desktop to Win10 computer I'm trying to connect to my home computer from work. 6 months ago Windows Jump Desktop for Windows 8.5.2. ![]() Relevant Support Article: How to use Stylus Pen Pressure Support For Windows. Communications, Remote Desktop Connection to open the Remote Desktop Connection window. To update to the new version, open Jump Desktop for Windows and click Help-> Check for Updates. If you're having problems signing in to a Windows 10 computer, try this first: Enter your password with the onscreen keyboard. Find it by selecting Ease of Access on the lock screen. Windows 7 prompts you to enter your security credentials. ![]()
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